What does your employer think when you say you want better balance in life? Right away, they may think you are going to want more personal time and not to work as hard. They may assume they are going to get less work out of you. The […]

We often look at the ‘proven track record of success’ in past performance as being a great way to predict future success. I am a huge advocate of past behavior forecasting future behavior, and the process works great when we are hiring someone from another company to […]

Salespeople are already behind the eight ball. They have dug a hole for themselves and don’t even realize they are in a “professional” hole. The only difference between a rut and a grave is depth and distance. ~ John Maxwell Every day, many salespeople are digging themselves […]

Ken Blanchard recently wrote an article about servant leadership, saying: I love to tell the story about a friend of mine who went to Nordstrom to get some perfume for his wife. The salesperson said, “I’m sorry we don’t sell that brand in our store. But I […]

How we communicate change is the prevailing issue. Get it wrong, and the water cooler talk of bungled speeches, misinformed executives, and downright dumb comments can be lethal to the business results. The change may not be that significant, but if the communication about the ‘change’ is […]

Change may be hard and can represent grief. Grief caused from the way activities we liked or our values before a change are now no longer able to be adhered to or enjoyed on a daily basis. Elizabeth Kubler-Ross, the famous Swiss psychiatrist, professor at University of […]

“People don’t resist change, they resist being changed. When someone decides to make a change on their terms, the possibilities are endless!” ~ Jamie Ramsden In order to facilitate or drive change in any way requires saying goodbye to the old. There is a sense of grief […]

“Man, I need help. I have too much on my plate and I can’t get it all done.” This is the battle cry of today’s working talent. And it’s true, we may need help and we need to delegate to others. Some of us try asking for […]

How do we get kids who don’t like spinach, to eat spinach? Well, we threaten, force, trick, or promise rewards – you know – carrots and sticks. It’s the same tactic our companies use to manage us. The tools we use to get our kids to eat […]

Where do our values come from? The traits that drive our beliefs, feelings, attitudes, and actions come from our past experiences – our memories. Our pains and joys in the moment are magnified from our past, creating feelings of grief or satisfaction. It’s how we remember these […]