Ken Blanchard recently wrote an article about servant leadership, saying: I love to tell the story about a friend of mine who went to Nordstrom to get some perfume for his wife. The salesperson said, “I’m sorry we don’t sell that brand in our store. But I […]

How we communicate change is the prevailing issue. Get it wrong, and the water cooler talk of bungled speeches, misinformed executives, and downright dumb comments can be lethal to the business results. The change may not be that significant, but if the communication about the ‘change’ is […]

Change may be hard and can represent grief. Grief caused from the way activities we liked or our values before a change are now no longer able to be adhered to or enjoyed on a daily basis. Elizabeth Kubler-Ross, the famous Swiss psychiatrist, professor at University of […]

“People don’t resist change, they resist being changed. When someone decides to make a change on their terms, the possibilities are endless!” ~ Jamie Ramsden In order to facilitate or drive change in any way requires saying goodbye to the old. There is a sense of grief […]

“Man, I need help. I have too much on my plate and I can’t get it all done.” This is the battle cry of today’s working talent. And it’s true, we may need help and we need to delegate to others. Some of us try asking for […]

How do we get kids who don’t like spinach, to eat spinach? Well, we threaten, force, trick, or promise rewards – you know – carrots and sticks. It’s the same tactic our companies use to manage us. The tools we use to get our kids to eat […]

Where do our values come from? The traits that drive our beliefs, feelings, attitudes, and actions come from our past experiences – our memories. Our pains and joys in the moment are magnified from our past, creating feelings of grief or satisfaction. It’s how we remember these […]

Why can’t all people be like our best friends -those that listen, seem to understand, and offer just the right amount of love and guidance? Think about a recent phone call or meeting with someone you like to be around. Someone you trust, care about, and whom […]

I work with many senior leaders, and I listen as they speak negatively about millennials. They talk about this age group in terms of entitlement or that they were spoiled with soccer trophies as kids. And that seems so unfair. Ever use the word “spry” or “geezer” […]

Recent comments from Joe Cavallo and others, have inspired me to do a review about creativity and decision-making. In May 2017, Harvard Business Review, Srini Pillay MD and CEO of the NeuroBusiness Group, wrote a very interesting article summarizing new research in the area of gaining creativity. […]