5 Keys To Leading Your Remote Team (And A Challenge)

5 Keys To Leading Your Remote Team (And A Challenge)

When you see your team every day in the office, that’s one type of leadership. When it comes o remote team leadership, it’s less about time clocks, absenteeism, and “where are you going?”

Leading remotely, you don’t know what your team is doing, versus office managers who know all day long where their team is and what they are doing.

Here are 5 Keys to effectively leading remote teams:

1. Better Expectation Setting. Talk in terms of results instead of about activity. Since you can’t see the daily effort and can’t observe the behavior easily, do less micromanaging and more micro-clarifying.

Try this on the phone, “We just agreed on what needs to be done, would you please play back for me what we have agreed, as I may not have clarified key points effectively?” When team members can play back clearly their planned specific activities aligned with your expectations – you are being clear.  

I hear and see some managers say, “So, you got this, right?” Or, “You got any questions?” These yes or no answers do almost nothing for building clear expectations or outcomes. I had team members come to me as projects were not being completed, saying to me, “I told them exactly what to do!” And I may have responded, “I am less interested in what you said, and more interested in what they heard.”

Only when team members can play back to your satisfaction, what they are going to do, are you capable of saying you set clear expectations. And by them replaying what they will do, they are teaching themselves. We learn mostly from what we say, not what we hear.  

2. Better Relationship Building. In those few situations where you are face to face, spend more time asking about Joshua and Katie (their kids names), or their motorcycle trip, new garden, or sick puppy – these are important face to face discussions and trust building opportunities. When remote teams see each other so rarely, we jump hard and fast into business to take advantage of the costs and expenses associated with the face to face meeting. This is the wrong move! We are so focused on achievement, we miss the chance to build trust. Trust leads to engagement and greater team member effort, especially when they are working 95% of the time on their own.

3. Use Technology, Better. Get off the email and onto Zoom, Skype, or Facetime. Remote doesn’t have to mean invisible. Body language is 55% of our influence. Email, text, and IM, are the lowest forms of communication as it’s only words, (7%) not the meaning. Miss the meaning, miss the message. Even conference calls with all 10 faces on the screen, are better than conference calls with everyone doing emails while you talk. That has no value.

4. Send More Photos. Send photos of office people having fun in their environment. Remote team members build a real sense of team when they see the office where others work – our cubicles, windows, parking lot, and cafeteria areas. These visuals build confidence in familiarity, as others talk about being in the cafeteria, remote members have a better visual in their mind and feel more connected. Halloween costume day is an opportunity to connect with remote teams, not just for office fun. If we don’t see each other, we forget we are all real people with real feelings, just doing the best we can. We can minimize conflicts with more visuals.

5. Conference calls could start with “What’s everyone’s good news today?” Start with positives. In fact, half the calls could put business as the #2 topic, and personal updates as #1 topic. Why not start every call with personal updates first? Because some people want to get on with things quickly, and only want the business and we need to appeal to all the styles of communication on conference and in presentations.

Remote team challenge.

Q: What would you do? As team leader, an employee tells you they are not able to attend a critical team meeting next month, due to personal reasons. When you press them on the importance to attend, they reiterate that they “really need to stay back and spend some time at home.”    

A: Most of us think, before we press, and ask ourselves:

1. Are they a top performer?

2. How much we trust them? or

3. Is their excuse valid?

Those questions set us up to judge their values against our values – be careful.

3 key facts:

  • Family priorities should outweigh business priorities. For their own personal reasons some people are less comfortable sharing the details.
  • Trust is built when leaders lean into family or other personal values obligations, ahead of business.  
  • Trust with other team members is built when they see you leaning into core values of another person, regardless of performance. That is more kind, and expands their trust in you.

Ask the employee to please select someone from the team to takes notes in their absence and to be responsible to updating them, upon their return from the meeting. And wish them well at home.  

You will get back engagement and commitment in the richest ways, from everyone. And BTW let your boss know this is your way to drive greater results in this situation. It’s better than arm-twisting every soul to attend, against critical at-home issues, as that will surely drive lower results.

Remote employees feel detached because physically they are detached. And to recognize this fact intellectually is not enough, or they will also feel detached emotionally. The key to all remote team success is to look for ways the remote teams feel less detached and more connected, emotionally.

Helloooooooooo out there! We’re in this together.

Jim

3,667 Comments
  1. Hi folks,
    I need some advice.
    I need to buy omega 3 oils. I found a pretty cheap stuff
    with discount here
    buy-omega-3.com.s3-website-us-east-1.amazonaws.com
    There is some discount not sure how it works.
    Your suggestions?

  2. Direct Provera Secure Propecia Hair Loss Causes best online levitra Zithromax For Kids Levitra Il Migliore Generic Zolfran Without A Prescription

  3. Acheter Du Kamagra En Pharmacie Amoxicillin Dosage For Tooth Infections cialis generique ordonnance Direct Doryx Bacterial Infections Best Website Wycombe Canada Alli Diet Pills

  4. Acheter Sildenafil viagra Vente Lioresal En Canada

  5. Estrace Pills Fast Shipping buy orlistat prescription Cialis Sales Online Vardenafil Vs Viagra Viagra Vs Cialis Vs Levitra Samples

  6. Cialis Tadalafil Last Longer Naturally Cialis 5mg Gunstig Kaufen viagra online Cialis Generico Costo

  7. Zithromax Antibiotic Cheap Silagra Tablets como tomar compra kamagra Levitra Generika Kaufen Deutschland Farmacie Online Italiane Order Deltasone

  8. Where To Buy Lasix In Europe Uschemist On Line Tab generic isotretinoin website cod accepted cialis canada Viagra Migliore Order Cialis Online Usa

  9. Prueba Gratuita De Viagra Free Amoxicillin In Montgomery Alabama buy cialis online Buy Vibramycin Doxycycline New Zealand Levitra Ricetta Medica Vente De Lioresal

  10. Levitra En Francais cialis 40 mg Can You Take Ibuprofen With Amoxicillin Propecia Comparativa Propecia Fiv

  11. Daily Cialis online pharmacy Priligy Y Cialis Juntos Is Keflex A Generic Drug

  12. Achat De Cialis En France levitra plus Priligy Precio

  13. Levitra Venta Online Dutasteride Best Website Find Cialis Doctissimo Forum cialis without prescription Buy Levothyroxine Tablets Online Can I Purchase Tab Secure Ordering Provera Shipped Ups

  14. Levitra Niedriger Blutdruck canadian pharmacy cialis 20mg Viagra in usa

  15. Comprar Levitra En Espana Amoxicillin Ngu buy cheap generic levitra online Buy Diclofenac Without A Prescription Cephalexin For Upper Respiratory Infection Prix Kamagra Thailande

  16. Cialis 5 Mg Comprime cialis without prescription Levitra Beneficios Propecia Kidney Damage Canadian Pharmacy Online Drugstore

  17. Purchasing Amoxicilina With Next Day Delivery Cytotec Acheter Ligne Tomar Propecia Estearato De Magnesio cialis dapoxetine overnight shipping Kaufen Viagra Berlin Levitra Rezeptfrei Polen Is Cephalexin Penacillin

  18. Levitra Maker Propecia Cost Over Time cheapest cialis Clomid Curetage Buy Nexium Usa Buy 1 Mg Prednisone Pills Online

  19. Cold Sores Keflex cialis 5mg Viagra Bestellung

  20. Dosage For Cephalexin For Animals Propecia Doping Efectos Colaterales Buy Antibiotics Online Legal efectos secundarios kamagra oral jelly Viagra Temoignages Zithromax Solution Dosage

  21. Hey guys,
    Do you know any good tool to increase or calculate lottery chance to win?
    I’m trying to understand is this site is good enough

    Any thoughts?

  22. Hey guys,
    Need some advice about prostate complex.
    I have some troubles with prostate health and i want to buy good prostate complex as simple supplement
    One of the sites i found is prostatecomplexpro.com
    Any advice?

  23. Buy Viagra Online In The United States Xenical En Pharmacie Sans Ordonnance generic viagra Levitra Ohne Rezept Kaufen Online Apotheke Cialis Prix Maroc Prix Cialis 5 Mg Boite De 28

  24. Opiniones Sobre Priligy viagra Online Provera Ups Adn Es La Kamagra Albuterol Inhaler Mexico

  25. Discount Cheap Amoxicilina propecia para el cabello Viagra Ohne Rezept Deutschland Kaufen Propecia Ghost Stories

  26. Tadalafil In Deutschland Kaufen Cialis 20mg Directions Propecia Eu viagra Amoxicillin To Treat Eye Cold Propecia Comida

  27. Levitra Bucodispersable Efectos Secundarios buy viagra Cephalexin Substrate

  28. Secure Cod Bentyl No Doctor Buying Overnight viagra Cialis Generico Farmacia Europea

  29. Levitra 40mg Generic Preis Cialis 5mg cialis donde comprar online Cialis 20 Efectos Secundarios Order Chlamydia Antibiotics

  30. Viagra Gel Viagra Generico Simi Cialis Preise 5mg viagra Canadian Neighborhood Pharmacy Review Canadian Pharcharmy Online No Script Cialis Und Antibiotika

  31. Prescriptions Amoxicillin Cialis Online India cialis for sale Viagra Over The Counter Equivalent Baclofene Dependance Wo Viagra Kaufen

  32. Prednisone 20mg Tab order levitra from canada Online Pharmacies For Generic Amoxil Viagra 100 Wiki Cabergoline

  33. Levitra Generico 10 Mg Plavix Discount Canada1 Mg Prednisone No Scrip online pharmacy Free Viagra Samples

  34. Preise Cialis Angebote Propecia Gestazione cialis cheapest online prices Comprar Cialis Sin Receta En Barcelona Se Necesita Receta Para Comprar Viagra En Espana

  35. Best Buy Stendra No Prior Script El Paso Canadian Online Drugstore How To Get Viagra In Indiana cialis canada Viagra Online Apotheke Canada Genericos Cialis

  36. Selbstversuch Levitra viagra Le Prix Du Levitra Online Pharmacxy

  37. Provera 5mg Tab cialis for sale Cephalexin 500 Mg And Alcohol

  38. Drus On Line Mexico cialis Women Viagra

  39. Compra Cialis In Contrassegno cialis Propecia Buy Sydney Zithromax Pack Buy Zithromax For Syphilis

  40. Best Prices For Usa..Viagra Viagra Kaufen cialis prices Cheap Tadapox

  41. Clomid Au Bout Combien Temps Prise De Sang viagra 39 Vigara

  42. Zithromax Treatment For Chlamydia Cialis Dose Cialis De Laboratorios Lilly generic levitra no prescription Ed Meds With No Rx

  43. Kamagra Sildenafil 50 Mg cialis from canada Cytotec Mifegyne Purchase Minocycline 100mg Buying Viagra Online Reviews

  44. Viagra With Dapoxetine Reviews Human Recommended Dosage Of Cephalexin Cialis Online Koln cialis Chewable Visgra On Sale Levaquin In Usa Next Day Delivery

  45. Earlier I thought differently, thanks for an explanation.

  46. Xenical Donde Compro Online Usa Best Place To Buy Synthroid Online cialis no prescription Cialis Online Barcelona Zithromax India

  47. Hot galleries, daily updated collections
    http://freetamilporn.jsutandy.com/?breanna

    korea porn trailers top porn movie of 2007 porn website password annette porn star high quality porn pic

  48. http://prooknann.ru/Zamena-furnitury.html – замена фурнитуры цена

  49. Scandal porn galleries, daily updated lists
    http://largeobjectporn.viralpornmpeg.energysexy.com/?breanna

    free latex porn videos adult video free amateur porn bbq porn on imagefap anime alien porn picks tranny porn star listing

  50. Browse over 500 000 of the best porn galleries, daily updated collections
    http://free.real.tits.instakink.com/?kassidy

    mtv real life gay porn actor porn star naomi cruise girls in white trouser porn porn star angel ash free gang rap porn

  51. Big Ass Photos – Free Huge Butt Porn, Big Booty Pics
    http://faacebookporn.allproblog.com/?kaitlynn

    senior black sluts porn videos thai porn images moaning black fuck porn gay porn for kids nineties porn stars

  52. Young Heaven – Naked Teens & Young Porn Pictures
    http://mongolian.porn.bloglag.com/?elle

    braces on amteur porn undead porn free black and ebony porn pichunter free teen sex porn tube videos 40 and over cougars porn

  53. Daily Use Cialis Without Prescription Cialis Viagra Bayer generic cialis from india Zithromax 500mg Dosage Il Viagra Aiuta

  54. Free Porn Pictures and Best HD Sex Photos
    http://alevelescort.instasexyblog.com/?elisa

    young porn shower porn tube young boy porn mature milf teaching sex airforce amy porn puprle porn

  55. анашкино одинцовский район купить

    песок щебень чернозем одинцово

  56. Browse over 500 000 of the best porn galleries, daily updated collections
    http://porn.sex.bestsexyblog.com/?amina

    battle ground porn susan hart porn star gay porn 2007 jelsoft enterprises ltd free amatuer porn uploads porn picture galleries xxx

  57. College Girls Porn Pics
    http://pornwithgaymen.bestsexyblog.com/?ashley

    freemilf porn galleries vanessa hudgens porn cartoon free bizzare insertion porn mobile kim kardashian porn porn handjob blonde hot video

  58. Sexy teen photo galleries
    http://forcedlesbian.bestsexyblog.com/?dulce

    celebrity sex porn galleries porn movies nina hartley young teen bisexual porn free gay picture porn tube tentacle porn wiki live action

  59. Hot galleries, thousands new daily.
    http://blankcoffeecup.menstees.fetlifeblog.com/?alex

    x tube amature porn tube porn spandex premature cuming porn 247 ebony porn bridget porn