5 Employee Conversation Styles And How To Get Through

Recently in Managing People at Work, Cal Butera highlighted 5 very noticeable reactions we face when confronting difficult employees.

Principally, we all are more difficult to work with when we are in unsafe environments. We can handle the truth, but what we can’t handle is being shamed. We will wiggle, fib, misdirect, and disengage any way we can to avoid being shamed. Here are 5 difficult communication styles and what to do to reach your employees:

We judge too harshly that silence is a sign of being negative or disengaged. Actually, for over 50% of us, silence is our best thinking and contemplative behavior.

What to do – check before correcting someone and you may achieve significant insight. Also, through your carefully worded questions, if negative energy is there, you can be sure to clarify your intent as wanting to help and have a better relationship/partnership.

There may be more beneath the surface than the single issue at hand. Other factors at home or at work can be making this current issue more difficult than it appears at first glance..

What to do – always have Kleenex nearby, particularly if you know the employee or current issue may lead to a highly sensitizing reaction. Be sympathetic and stop talking. Let the emotions play out and acknowledge your awareness and sensitivity to wanting to help them past the situation.

Is it high-pitched or low-pitched laughter? Low is good. High-pitched laughter may reflect underlying embarrassment or self-esteem issues.

What to do – do not take it personally, as we may have a tendency to think the laughter is at our expense. Smile and don’t laugh back, as they may misinterpret this as us laughing at them. Remain serious and get back on track using as much empathy as you can. Don’t take their possible bait of minimizing you or the importance of your message.

Anger could be from defensiveness, contempt, control issues, or other challenge concerns. They may be saying we are the problem not them and it could erupt into a personal attack.

What to do – tone the messaging down and don’t get emotional. Focus on facts. Clarify — there are some things we can discuss and some things we cannot.

“We are all entitled to our own opinions, not to our own facts.”~ Daniel Moynihan

“To argue with a fool only proves there are two.” ~ Doris Smith

They may profusely apologize, and it may be a bit too much. They look down, become dismissive, play hurt, and look for ways to get off the hook.

What to do – be wary of this simply being a tactic. Focus on their agreement with the issue, and then focus on solutions and decisions, and gain their commitment to the next steps

Tough Times. Tough Talk. Tough on You.

Keep it fair.


  1. Xenical Canadian Pharcharmy Online Cialis Farmaco Equivalente Sinus Pain Amoxicillin cialis without a doctor’s prescription Canadian Pharmacies For Cialis

  2. Keflex For Wounds In Dogs Clomid Metformine Buy Propecia In Ontario viagra online Emla Clomid Without Prescriptions Mexico

  3. of course like your web site however you need to take a look at the spelling on quite a few of your posts. Several of them are rife with spelling issues and I in finding it very troublesome to inform the reality then again I will definitely come again again.

  4. One more issue is that video games usually are serious in nature with the primary focus on understanding rather than enjoyment. Although, there is an entertainment aspect to keep the kids engaged, every game is often designed to improve a specific experience or programs, such as math concepts or scientific research. Thanks for your article.

  5. Viagra Ou Pas canadian pharmacy cialis Topical Propecia Androgenetic Alopecia

  6. Tamoxifen Online No Prescription Is Cephalexin A Form Of Amoxicillin Compare Prices Viagra Generic 100mg levitra pour homme Purchase Medicine Posologia Propecia Dia Propecia Segunda Mano

  7. Zithromax 250 Mg Tablets cialis without prescription 20 Mg Cialis Online Sale Elocon Precio Cialis 5 Mg 28 Comprimidos En Farmacias

  8. Buy Levothyroxine Tablets Online Ivermectin For Sale From Great Britain Where To Order Free Shipping Online Stendra Worldwide tadalafil cialis from india Cytotec Avant Pose De Sterilet Nolvadex Prix Maroc Cheapest Prices On Suhagra 100

  9. Cialis Rezeptfrei In Deutschland Buy Tadalafil Generic Get Generic Bentyl No Doctor Medicine Overseas Price cialis Buy Zithromax For Cats Baclofene Contre Indication

  10. Propecia Hormone Buy Alli In Other Country Zithromax 100mg canadian cialis Ciprofloxacin For Diarrhea Kamagra Info Propecia Description

  11. Pharmacie Priligy Order Doxycycline Hyclate Cialis Generika Deutschland Bestellen where to buy cialis online safely Quimico De Propecia Amoxicillin And Teeth

  12. Tijuana Mexico Mail Order Pharmacies Canadapharmacy Kamagra Birmingham cialis 5mg Viagra Kaufen Pfizer Amoxil For Cats

  13. Very good site you have here but I was wondering if you knew of any user discussion forums that cover the same topics talked about in this article? I’d really like to be a part of online community where I can get feedback from other experienced people that share the same interest. If you have any recommendations, please let me know. Cheers!

  14. You gave tremendous positive points there. I did a search on the topic and found most peoples will agree with your blog.

  15. It’s hard to find knowledgeable people on this topic, but you sound like you know what you’re talking about! Thanks

  16. Major thanks for the blog post. Keep writing.

  17. Buy Lasix Usa cialis cheapest online prices Baclofen Acheter 500 Keflex Mg Buy Clomid Online No Prescription Uk

  18. Viagra Ordering From India Amoxicillin Pakage Insert cialis 5mg best price Progesterone Usa On Line

  19. Test Kamagra Lowest Canada Pharmacy Prices Imodium cialis canada Zithromax Online Overnight

  20. Cialis O Propecia Cialis Con Red Bull Propecia Treatment High Blood Pressure cialis 5mg best price Pharmacie Ligne Vente Cialis Viagra Zona Avellaneda Aumoxtine500 No Description Needed

  21. I love what you guys tend to be up too. Such clever work and exposure! Keep up the amazing works guys I’ve added you guys to our blogroll.

  22. My developer is trying to persuade me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using Movable-type on a variety of websites for about a year and am nervous about switching to another platform. I have heard fantastic things about blogengine.net. Is there a way I can import all my wordpress content into it? Any kind of help would be really appreciated!

  23. Hi, Neat post. There is an issue together with your web site in web explorer, could check this… IE still is the marketplace leader and a good component to other folks will pass over your wonderful writing due to this problem.

  24. What’s Happening i am new to this, I stumbled upon this I have found It absolutely helpful and it has helped me out loads. I hope to contribute & assist other users like its helped me. Good job.

  25. Buy Private proxies: BEST PRIVATE PROXIES – Best high quality, Unrestricted data transfer, 1000 mb/s superspeed, 99,9 uptime, No continuous IP’s, Not any ingestion limits, Several subnets, USA or maybe Europe proxies – Obtain Today – https://DreamProxies.com

  26. I like the valuable info you provide in your articles. I’ll bookmark your blog and check again here frequently. I’m quite certain I’ll learn lots of new stuff right here! Best of luck for the next!

  27. What i don’t understood is if truth be told how you are not actually much more smartly-favored than you may be now. You’re very intelligent. You understand thus considerably in relation to this topic, produced me in my opinion consider it from a lot of various angles. Its like men and women aren’t fascinated until it’s something to accomplish with Woman gaga! Your own stuffs nice. Always deal with it up!

Leave a Reply